Terms of Use

Section 01Definitions

In these Terms, the following expressions have the meanings set out below:

Section 02Eligibility

The Platform is intended for professional adult users in HR, finance, legal, management or related functions. You confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract under Malaysian law.

If you register or transact on behalf of an organisation, you warrant that you are authorised to bind that organisation to these Terms.

Section 03Account and access

Member accounts are individual. One account corresponds to one named natural person and is non-transferable. Sharing of login credentials, simultaneous concurrent logins from different geographies, or use of credentials by anyone other than the named Member are material breaches of these Terms.

You are responsible for the confidentiality of your credentials and for all activity carried out under your account. You must notify the Firm without undue delay if you believe your credentials have been compromised.

The Firm reserves the right to lock, suspend or terminate any account where credential sharing or other breach is reasonably suspected, in accordance with Section 14.

Section 04Membership subscription

The Annual Membership grants the Member access to the member-only content of the Platform for a fixed term of twelve (12) months from the date the account is activated.

Member-only content includes, without limitation:

• Recorded courses available through the Platform at the time of access
• Compliance templates and downloadable documents in the member library
• Live webinars and their post-event recordings within the access period
• Calculators and tools restricted to logged-in Members
• Members’ community and support channels

The Firm reserves the right to add, modify or withdraw individual items of Content without notice, provided the overall service remains substantially equivalent.

Section 05Fees and payment

The current Subscription fee is RM 1,997 per year, inclusive of any applicable service tax. Fees are quoted in Malaysian Ringgit and payable in full at the time of activation. Payment is processed by accredited third-party payment processors; the Firm does not store full card details on its systems.

Advisory engagement fees and training programme fees are set out in the respective written quotation or proposal, and are governed by the terms of that document. In the event of conflict between an engagement proposal and these Terms, the proposal prevails to the extent of the conflict.

Late payment of any invoice attracts interest at the rate of 1.5% per month on the outstanding balance, accruing daily until paid.

Section 06Refund policy

Activation occurs at the earliest of (a) the Member’s first login to the Platform, (b) the first download of any Content from the Platform, or (c) seven (7) days after issue of account credentials, whichever is sooner.

The non-refundable position reflects the immediate access granted to high-value downloadable Content (templates, guides, recorded courses) which cannot meaningfully be revoked once delivered. The Subscription is sold on this basis.

The Firm may, at its absolute discretion and without setting a precedent, consider a pro-rated refund in narrowly defined circumstances such as documented duplicate payment or proven service unavailability exceeding 30 consecutive days. Such requests must be made by email within 30 days of the relevant event.

Advisory engagement and training programme refunds are governed by the cancellation clauses of the respective written contract, not by this Section.

Section 07Cancellation and renewal

The Annual Membership does not automatically renew. At the end of the 12-month term, access lapses unless the Member elects to renew and pays the prevailing renewal fee.

A Member may cancel their Subscription at any time during the term by writing to the Firm. Cancellation has the following effect:

• The Member retains access to the Platform until the end of the paid 12-month term
• No refund is payable, in accordance with Section 6
• The account is set to non-renewal status; no further payment will be requested

The Firm reserves the right to revise the renewal fee at each renewal cycle, with not less than 30 days’ notice to Members whose terms are due to expire within that window.

Section 08Content and intellectual property rights

All Content made available through the Platform — including but not limited to written guides, recorded courses, video lectures, audio, illustrations, code, templates, document forms, calculators and the underlying design of the Platform itself — is the intellectual property of the Firm or its licensors, and is protected by Malaysian copyright, trade mark and related laws.

Subject to compliance with these Terms, the Firm grants each Member a limited, non-exclusive, non-transferable, revocable licence to:

• Access and view the Content on the Platform during the active Subscription term
• Download templates and documents made available for download, for the Member’s own internal business use within the organisation that employs or engages the Member
• Adapt downloaded templates to the Member’s specific situation, provided the Firm’s attribution mark (where present) is retained

This licence does not permit, and the Member shall not:

• Resell, sublicense, redistribute, publish, broadcast, post or make available the Content to any third party outside the Member’s organisation
• Use the Content to develop a competing platform, course library or template marketplace
• Reverse-engineer, scrape, mirror, frame or systematically extract Content
• Remove, obscure or alter any proprietary notice, watermark, or attribution on the Content
• Use the Content to train, fine-tune or evaluate any machine-learning or artificial-intelligence system

Each downloaded template may be watermarked or tagged with a member-specific identifier for traceability. Unauthorised disclosure or redistribution may be traced to the source account.

Section 09Permitted use of Content within the Member’s organisation

Where the Member is an in-house HR practitioner or founder, the Member may use, adapt and circulate downloaded templates within their own employer or business organisation for the operation of that organisation’s HR function. This includes adapting an employment contract template for issue to that organisation’s employees, or adapting a policy stub for the organisation’s employee handbook.

Where the Member is an external consultant, the Member may use the Content as a reference and starting point for their own consulting work, but must materially adapt the document before delivering it to a client and must not pass it on in substantially unchanged form.

The licence does not extend to any associated, parent, sister or subsidiary organisation of the Member’s employer; each such organisation requires its own Membership or a Client engagement.

Section 10Prohibited conduct

You must not use the Platform to:

• Violate any applicable law, including Malaysian copyright, data protection, defamation, or sanctions law
• Upload, transmit or store any unlawful, harmful, threatening, defamatory or infringing material
• Interfere with the integrity or performance of the Platform, including by introducing malware, conducting denial-of-service attacks, or attempting unauthorised access
• Use any automated means (bots, scrapers, crawlers) to access the Platform without the Firm’s express written permission
• Impersonate any other person or organisation, or misrepresent your affiliation
• Use the members’ community to solicit, recruit or promote unrelated commercial offerings
• Disclose any other Member’s contributions to the community outside the Platform without that Member’s consent

Section 11Disclaimers

The Firm is not a law firm and does not practise law. The Content is provided for general educational and informational purposes only. Nothing on the Platform is intended to constitute, and should not be relied upon as, legal advice, legal opinion, tax advice, investment advice, or accounting advice on any specific situation.

The Content reflects the Firm’s reading of Malaysian law and regulation as at the date of publication. The law evolves; statutes are amended; case law develops. The Firm does not warrant that the Content is current, complete or applicable to any specific matter the User may face. Users should consult a qualified legal practitioner or other appropriate professional before taking action based on the Content.

The Platform and the Content are provided “as is” and “as available”. To the maximum extent permitted by law, the Firm disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

Section 12Limitation of liability

To the maximum extent permitted by Malaysian law:

1. The Firm’s aggregate liability to any User in connection with the Platform, the Content, an Annual Membership or any free service shall not exceed the total fees paid by that User to the Firm in the twelve (12) months immediately preceding the event giving rise to the claim.
2. The Firm shall not be liable for any indirect, incidental, consequential, special or exemplary loss or damage, including loss of profit, loss of revenue, loss of business, loss of data, loss of goodwill, or loss arising from the use of or inability to use the Platform.
3. Nothing in these Terms excludes liability that cannot be excluded under Malaysian law, including liability for fraud, fraudulent misrepresentation, or for death or personal injury caused by negligence.

Liability arising under a separate advisory or training engagement contract is governed by that contract, not by this Section.

Section 13Indemnity

You agree to indemnify and hold harmless the Firm, its principal, employees and contractors against any third-party claim arising from (a) your breach of these Terms, (b) your misuse of the Content, (c) your infringement of any intellectual property right or other right of any person through your use of the Platform, or (d) content you have uploaded, transmitted or posted via the Platform.

Section 14Termination by the Firm

The Firm may suspend or terminate your access to the Platform at any time, with or without prior notice, if:

• You are in material breach of these Terms, including but not limited to credential sharing, unauthorised redistribution of Content, or prohibited conduct under Section 10
• The Firm reasonably suspects fraudulent payment or chargeback abuse
• The Firm is required to do so by law, regulatory order, or judicial order
• The Firm ceases to operate the Platform, in which event Members will be given not less than 30 days’ notice

On termination for breach by the User, no refund of any kind is payable, and any outstanding fees become immediately due. Sections 8 (IP), 11 (Disclaimers), 12 (Limitation of liability), 13 (Indemnity) and 15 (Governing law) survive termination.

Section 15Governing law and dispute resolution

These Terms are governed by the laws of Malaysia, without regard to its conflict-of-laws principles. The courts of Kuala Lumpur shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, save that the Firm reserves the right to bring proceedings in any other jurisdiction where a User is resident or has assets.

Before commencing court proceedings, the parties shall attempt in good faith to resolve any dispute by negotiation between authorised representatives for a period of not less than 30 days from the date written notice of the dispute is served.

Section 16Modifications

The Firm may amend these Terms at any time. The amended Terms take effect on the “Effective date” shown at the top of the document. Material amendments will be notified to Members by email at the address on record, not less than 14 days before they take effect.

Continued use of the Platform after the effective date of an amendment constitutes acceptance of the amended Terms. Members who do not accept the amendment may terminate their Subscription with effect from the end of the then-current 12-month term, in accordance with Section 7.

Section 17Contact

Any notice, request, complaint or other communication relating to these Terms should be sent by email to:

These Terms constitute the entire agreement between you and the Firm in respect of your use of the Platform, and supersede any prior agreement or understanding on the same subject matter.